No doubt September 13, 2007 will earn itself a moniker. Perhaps it’ll be remembered as the ‘terrifying Thursday’ that saw hundreds of consumers queuing at Northern Rock branches, desperate to withdraw their savings, as Britain’s 5th largest mortgage lender found itself in a liquidity crises. Those six days, in which people queued for hours to [...]
Posts Tagged as ‘crisis management’
December 9, 2007
1st2c CGM Report: Northern Rock – Social Media Becomes People’s Crisis Management Mechanism
December 4, 2007
1st2c CGM Report: The Michael Vick Case Study
When the publications linking Atlanta Falcons star Michael Vick with alleged illegal dog fighting exploded in the media it wasn’t much of a surprise that, in the age of players standing out as culture heroes and role models, the issue will have negative implications for Vick’s reputation.
But the big question for sports industry crisis management [...]